Here are a few Frequently Asked Questions that may help you plan your stay at Pitmaston House 

What time can I arrive at the property?

The check in time for Pitmaston House is 4pm. We can not allow you to arrive earlier than this as we will be busy preparing for your stay. If you think you might be earlier then why not stop at one of the recommended pubs or vist the nearby City of Worcester.

Does this property require a cautionary deposit?

This property owner may require a cautionary deposit of up to £500 three weeks before your arrival. They will contact you directly to arrange this. More details about cautionary deposits can be found on this link.

Does this property allow two night stays?

Yes, this property has a two night weekend option. The two night breaks commence at 4pm on Friday and departure is by 4pm on Sunday. Please ensure that you have left the property promptly by 4pm. You run the risk of being charged for extra time in the property or having some, if not all, of your cautionary deposit held rather than being returned if you are found to be in or have been in the property after the 4pm departure time. 

Can I have a food delivery to the property?

Yes you can arrage to have a food delivery to the property on your arrival or during your stay. We ask that delivery slots are made for after the arrival time of 4pm and that you are there to receive the delivery personally. We recommend that you ensure that you put your mobile number and name on the delivery information. The following shops will deliver to this property: Asda, Waitrose, Sainsburys, and Tesco 

How do I access the property on the day of my stay? Will the owner meet me there or do I have to find the keys?

All of your check in information is provided for you about 4 weeks before your arrival. You will be emailed a link to this once it is available. You can view this check in information if you log into the My Booking section of the website using your booking reference number and your email address. On the check in information you'll be able to see the owners contact details in case you are going to be later than 4pm as well as how to access the key if a key lock is provided.

What is provided for us in the property? Will we need to bring anything in particular with us?

There is enough crockery, cutlery and glasses for a dinner party, At least 2 toilet rolls per toilet, Salt and Pepper, Tea, Coffee, Sugar, Washing up liquid, Dishwasher tablets, Tea towels, Dish cloth and Scourer Sponge, Oven gloves, Kitchen roll, Tin foil, Cling film, Bin bags, Hand soap, Welcome pack of shower gel, moisturiser and bath soak, hair dryers in all bedrooms, All bed linen, cot mattress sheets, bath robes, bath towels and hand towels We advise that you bring additional towels if you intend on using the hot tub and also suitable footwear to transit between the house and the hot tub. 

Is there SKY TV at Pitmaston House?

Every TV in the property has built in freeview. The kitchen, lounge, bedroom 1 and bedroom 3 have access to SKY.

Is the Pizza oven available all year around?

Yes! The outside eating area including the Pizza oven is one of the amazing features of Pitmaston House and is available to guests all year around. The owners provide wood for the Pizza oven so you do not need to bring your own. 

Is there WiFi at the property?

Pitmaston House does have WiFi for guests to use and the passwords will be given to you. We always recommend to download any important things you may want like films or games before your stay just in case the broadband speeds aren't quite as quick as you are used to. 

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