- Covid-19 Statement

UPDATE: 14th June 2021

Following the announcement this evening we are having to extend restrictions up until 18th July. It is then hoped that from 19th July there will be no limitations on social contact and that we can resume normal business. This is all subject to certain requirements being met at each stage, dictated by data. There has also been mention of this being brought forward 2 weeks if data allows. We are waiting for clarification on this from our Professional Body and will update if this changes.

The Covid-19 pandemic imposes considerable difficulties on our customers, on our owners and on ourselves as a business, requiring us at Sleeps12 to constantly monitor the government's rapidly evolving guidelines and legislation and act accordingly. For the latest information, please see the following trusted websites, which will contain the most current information.

NHS Covid Information

WHO Covid-19

Our concern is always to ensure that we are properly acting within the law and that our properties are safe to operate. On that basis, we are fully compliant with government and industry guidelines designed to ensure the health and well being of both staff and guests. Very strict cleaning routines have been implemented at each and every one of our properties, and before opening to guests all property owners are required to complete a Visit England Accredited Online Certificate. To see the latest guidelines, see our Visit England - 'Good To Go' Certificate information or PASC UK Self-catering COVID-19 Cleaning Guidelines.

If any of our properties have to be closed for any reason, including lockdown, or you are lawfully unable to travel, then a full refund is given. 

We consider that through the effective implementation of these measures, we have underscored the fact that self-catering accommodation is a low risk service provider, both generally and within the hospitality sector.