- Covid-19 Statement

UPDATE 18th MARCH 2021

Following the latest government announcment self catering holiday accommodation in England must remain closed until 12th April. 

From that date our properties will be allowed to open for single households and support bubbles only. The road map set out by the government today confirms that from 17th May 2 households/support bubbles or 6 individuals will be able to stay at self catering properties in England. It is then hoped that from 21st June there will be no limitations on social contact and that we can resume normal business. This is all subject to certain requirements being met at each stage, dictated by data.

The Covid-19 pandemic imposes considerable difficulties on our customers, on our owners and on ourselves as a business, requiring us at Sleeps12 to constantly monitor the government's rapidly evolving guidelines and legislation and act accordingly. For the latest information, please see the following trusted websites, which will contain the most current information.

NHS Covid Information

WHO Covid-19

Our concern is always to ensure that we are properly acting within the law and that our properties are safe to operate. On that basis, we are fully compliant with government and industry guidelines designed to ensure the health and well being of both staff and guests. Very strict cleaning routines have been implemented at each and every one of our properties, and before opening to guests all property owners are required to complete a Visit England Accredited Online Certificate. To see the latest guidelines, see our Visit England - 'Good To Go' Certificate information or PASC UK Self-catering COVID-19 Cleaning Guidelines.

If any of our properties have to be closed for any reason, including lockdown, or you are lawfully unable to travel, then a full refund is given. 

We consider that through the effective implementation of these measures, we have underscored the fact that self-catering accommodation is a low risk service provider, both generally and within the hospitality sector.