On your departure from a Sleeps12 property

How to leave your Sleeps12 property:

We are often asked how the property should be left.
It is important that your departure is before or no later than 10am. (9.30am at a few of our properties)
We expect all rubbish and recycling to be left in the bin area allocated for this.
All washing up from your stay should have been done and put away, with the dishwashers loaded with the final load and then turned on before you leave.
The kitchen table and kitchen surfaces to be wiped down.
Any spillages to be cleaned up during your stay.
Please check all the rooms, including the swimming pool, utility, bedrooms etc. to check that nothing is being left behind.
If any furniture has been moved during your stay, please return to its original position (except baby and toddler equipment).
We do not expect any beds to be stripped and all towels etc can be left in the bathrooms.
If the banquet cloths and napkins are used please leave these in the utility area, these are sent off to laundry so no need to wash unless you wish to re-use them during your stay.
We have found that owners are more understanding if any damage is notified to the owner ASAP.
As we don't stay in the property we rely on our guests informing us of anything that you feel is missing from the property or if anything is not working correctly.

If there was a key left for you in a key lock please return this to the key lock ready for the next guests.

You will be emailed a link after your stay to complete your feedback for the property, please do complete this as it helps us to make improvements if needed.

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