Cautionary Deposits, Sleeps12

Information about Cautionary Deposits

Property owners may require a cautionary deposit (sometimes called a damage deposit or safety deposit) before your stay. This is to ensure that the property is well looked after during your stay. This amount can be up to £500 although they reserve the right to change this at anytime. A few properties do take a cautionary deposit of up to £750, please do contact the office if you would like to discuss these properties.

Sleeps12 do not deal with these cautionary deposits as we do not do the cleaning and maintenance of each property. The owner will contact you about 4 weeks before arrival via phonecall or email requesting the damage deposit. If they do not contact you before arrival then please do not worry as they have decided not to take a deposit. 

Deposits will be retuned to you by the owner after your stay following a check and clean of the property. This may take up to a week. The owner will contact you regarding any damages and the cost of these. This is a very rare occurance, please inform owners of any damage during your stay so there are no nasty surprises.