Cautionary Deposits, Sleeps12
Information Concerning Cautionary Deposits
Property owners may require a cautionary deposit (also refered to as a security deposit) before your stay; this is essentially the same as a damage or safety deposit, and is requested as security for the property owner, so that they know the property will be looked after by guests. Not all owners take a deposit; if they do want to, we will be in touch with you at least three weeks prior to the start of your holiday with information on how to pay this to the owner. The amount they request as a deposit is usually £500, although they do have the right to change this and a few of our property owners ask for up to £750. This information can also be found by logging into your booking.
Your deposit will be returned in full up to one week after your stay, provided that everything has been left clean and tidy, that there are no breakages, and that no extra guests (who were not on your guest list) have stayed. If there is any extra cleaning needed, or any damage/breakages have occurred then the property owner will contact you with details of any costs involved. We've been letting luxury holiday properties for many years and in our experience, this is a very rare occurrence. If anything is broken or damaged during your stay we'd suggest letting the property owner or manager know straightaway; that way people tend to be more understanding.
If you have any questions regarding cautionary deposits, feel free to call us on 01823 665500.