These Frequently Asked Questions may help you to plan your stay at Hurstone

What time can I arrive at the property?

The check in time for Hurstone is 4pm. We can not allow you to arrive earlier than this as we will be busy preparing for your stay. If you think you might be earlier then why not stop at one of the recommended pubs or vist the nearby towns of Wellington or Taunton

Does this property require a cautionary deposit?

This property owner may require a cautionary deposit of up to £500 three weeks before your arrival. They will contact you directly to arrange this. More details about cautionary deposits can be found on this link.

Does this property allow two night stays?

Yes, this property has a two night weekend option. The two night breaks commence at 4pm on Friday and departure is by 4pm on Sunday. Please ensure that you have left the property promptly by 4pm. You run the risk of being charged for extra time in the property or having some, if not all, of your cautionary deposit held rather than being returned if you are found to be in or have been in the property after the 4pm departure time. 

Can I have a food delivery to the property?

Yes you can arrage to have a food delivery to the property on your arrival or during your stay. We ask that delivery slots are made for after the arrival time of 4pm and that you are there to receive the delivery personally. We recommend that you ensure that you put your mobile number and name on the delivery information. The following shops will deliver to this property: Asda, Waitrose, Sainsburys, Tesco and COOK.

Are there any local pubs that we could stop at before we arrive or during our stay?

There is a pub juts down the road from Hurstone. In fact you can walk there!

The Rock Inn - Website: www.rockinnwaterrow.co.uk

You could also make a stop in Bampton which is about 15 minutes away had have a few pubs to choose from as well as a bakery and local shops. We recommend calling into:

The Swan - Website: www.theswan.co

How do I access the property on the day of my stay? Will the owner meet me there or do I have to find the keys?

All of your check in information is provided for you about 4 weeks before your arrival. You will be emailed a link to this once it is available. You can view this check in information if you log into the My Booking section of the website using your booking reference number and your email address. On the check in information you'll be able to see the owners contact details in case you are going to be later than 4pm as well as how to access the key if a key lock is provided.

Are dogs allowed at this property?

Dogs are welcome at Hurstone. The owner allows up to two dogs and these are charged at £50 each. Please make sure that you have read and understood the dog rules for Hurstone before you decide to add dogs to your booking. You can add dogs at the time of booking or before your stay. 

Are hen parties and stag parties allowed here? 

We do accept responsible hen and stag groups. Our properties are not designed to be party houses so would suit a more relaxed hen or stag group looking for luxury accommodation with plenty of facilities. Please ensure that you read all of the Terms and Conditions for this property before making your decision as to if this property is suitable for you. There is a great country pub a short walk away that do cater for large groups. Please call ahead to book as it is always really busy - The Rock Inn

Does this property sleep 14 or 16 people?

Hurstone is a large property that can accommodate 14 people in the main house. There is an annex availabe to rent in addition to the main house. This sleeps 2 people and has en suite faciities. This is charged in addittion to the main rental price. Details can be found on the property pages. There are also 2 small 'Z' beds suitable for children these can be added in addition too and also have an extra charge. 

Is there a fire at Hurstone?

What large country house would be without one! Yes, there is a fire at Hurstone and logs are provided for your use. 

Is there WiFi at the property?

There is WiFi at the property but please be aware that Thorncombe is in a rural location and so the speeds may not be as quick as you are used to. More information can be found here. We would recommend that you download anything that you might need before your stay to avoid being disappointed. 

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