Booking:

We are able to hold a booking for 2 days if required. A 20% deposit is then necessary to secure the booking. The final amount is due 12 weeks prior to the arrival date. A £750 security deposit is then paid to the owner the week before you arrive and will be returned within 10 days of your departure, provided that the property is left in a satisfactory condition.

Stay Duration:

2 night weekend: 4pm Fri - 4pm Sun
3 night weekend: 4pm Fri - 10am Mon
4 night mid week: 4pm Mon - 10am Fri
7 night week: 4pm Fri - 10am Fri or 4pm Mon to 10am Mon

Arrival:

Property address: This can be found under the map on the overview for the property, or once you have made a booking you'll find it within your booking information.

Directions: Once you have secured your holiday you'll find directions within your booking information.

Check In: 4 weeks before your stay you will be able to access your Check In Details within your booking. Here you will find the owners/managers contact information and details of how to access the property on your arrival.

Useful Information:

Catering, pampering and activities: These can all be booked directly with the provider and can be found under EXTRAS.

Places to eat: Please see THINGS TO DO for information on places to eat near the property.

Property information:

Number of guests: Ramscombe and Cockercombe are two luxury holiday lodges that stand side by side. Each property sleeps 14 people, so if rented together there is room for 28 people in total. This means you get two of everything - including swimming pools! Note however, that the dining tables both seat 14 and that furniture can't be moved about between the properties.

Cots: At Ramscombe there are 2 toddler beds and 2 travel cots, and at Cockercombe there is 1 toddler bed and 2 travel cots. These should be requested when you complete your bedroom configurations and are not charged extra. There are also 2 highchairs in each property. 

Room configurations: All rooms have zip and link beds that can be arranged as superkings or twins. You can view the FLOOR PLANS.

Dogs: Cockercombe allows 2 dogs by prior arrangement, at a charge of £50 per dog. Ramscombe does NOT allow pets in the house or garden.

BBQ: Both properties have a gas BBQ with gas provided. Available Easter to end October. 

WIFI: There is WiFi, however this is a rural location and so the speeds may not be as quick as you are used to. We would recommend that you download anything that you might need before your stay to avoid being disappointed. 

Sky: Both of these properties have SKY TV (Soprts & Movies).

Music: Cockercombe has a CD player and a DVD player; Ramscombe has an iPod docking station.

Wood-burner: There is a wood-burning stove at Cockercombe, with logs provided from October - April.

Food deliveries: Asda, Waitrose, Sainsburys, Tesco and COOK will all deliver to this property. Please arrange deliveries for after your 4pm arrival. We recommend that you put your name and mobile number on the delivery information.

What's provided for your stay in each house: There is enough crockery, cutlery and glasses for a dinner party. You'll find at least 2 toilet rolls per toilet. salt and pepper, tea, coffee, sugar, washing-up liquid, dishwasher tablets about 6, tea towels, dish cloth, sponge scourer, cling film, tin foil oven gloves,  bin bags, hand soap, Welcome Packs of shower gel, shampoo, bath salts and soap. Hairdryers in all bedrooms.

Bed linen and towels: Bedding is synthetic. All bed linen is provided. Cot mattress sheets, bath towels and hand towels are supplied. We recommend that you bring extra towels and appropriate footwear (flip-flops) for use in the pool halls and for going to and fro.

Swimming pool: Each property has a pool hall attached to the house but accessed from outside. Both pools are heated to 28-30 degrees and measure 22ft x 10ft with a constant depth of 4ft. They have steps for easy access.

Neighbours: Please read our Terms and Conditions regarding noise.

Nearest shops: Please see THINGS TO DO for information on towns and shops.

Taxis: This information can be found on EXTRAS.

Departure: For information on how to leave the property please click HERE.

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