We are able to hold a booking for 2 days if required. A 20% deposit is then necessary to secure the booking. The final amount is due 12 weeks prior to the arrival date. If a security deposit is required the amount will be shown when you make your booking. Any security deposit will be requested the week before you arrive and will be returned within 10 days of your departure, provided that the property is left in a satisfactory condition.
3 night weekend: 4pm Fri - 10am Mon
4 night mid week: 4pm Mon - 10am Fri
7 night week: 4pm Fri - 10am Fri or 4pm Mon to 10am Mon
Property address: Once you have made a booking, you'll find this within your booking information.
Directions: Directions can also be found within your booking information once you have secured your holiday.
Check In: 4 weeks before your stay you will be able to access your Check In Details within your booking. Here you will find the owners/managers contact information and details of how to access the property on your arrival.
Catering, pampering and activities: These can all be booked directly with the provider and can be found under EXTRAS.
Places to eat: Please see THINGS TO DO for information on places to eat near the property.
Cots: Ortus House has two cots and two toddler beds that can be requested when you complete your bedroom configurations.The cots come with a bottom sheet and the toddler beds have a bottom sheet and a duvet. 2 highchairs are also available at no extra charge.
Room configurations: Bedroom 1 has a four poster superking size bed, Bedrooms 2-5 have superking beds, Bedroom 6 is a twin room and Bedroom 7 has zip and links beds that can be arranged as a superking or two singles.
Dogs: 2 dogs are allowed at this property by prior arrangement. There is a charge of £50 per dog.
BBQ: There is a charcoal BBQ at the property and charcoal is provided. Available Easter to end October.
WIFI: There is WiFi at the property.
Sky: This property does not have Sky TV - there are TVs in all rooms and all bedroom TVs have Amazon Firesticks.
Wood-burner: There is a wood-burning stove, with logs provided.
Music: There is a Sonos Sound System at Ortus House which can be controlled by the Sonos App on your phone.
CCTV: Security cameras operate to the front of the house and the outdoor pool area and are used for the following purposes: to protect the health and safety of guests and staff, to protect and manage the premises, and for quality control purposes. By making a Booking or visiting Ortus House you agree to the use of CCTV in the areas mentioned.
Food deliveries: Waitrose, Sainsburys, Tesco and Asda will all deliver to this property. Please arrange deliveries for after your 4pm arrival. We recommend that you put your name and mobile number on the delivery information.
What's provided for your stay: There is enough crockery, cutlery and glasses for a dinner party. You'll find at least 2 toilet rolls per toilet. salt and pepper, tea, coffee, sugar, washing-up liquid, dishwasher tablets, tea towels, a dish cloth and scourer sponge, oven gloves, kitchen roll, tin foil, cling film, bin bags, 2-in-1 washing powder, hand soap, Welcome Packs of shower gel, moisturiser and bath soak. Hairdryers in all bedrooms. Nespresso coffee machine with a few capsules provided.
Bed linen and towels: All duvets, pillows and bed linen are provided. Duvets and pillows are filled with synthetic fibres and are hypoallergenic. Cot mattress sheets, bath towels and hand towels are supplied.
Spa towels: Towels are provided for use with the pools, hot tub and steam room. We recommend that you bring suitable footwear (flip-flops) for going out to the hot tub.
Swimming pools: The indoor infinity pool is 3.5m x 5.5m and is a constant depth of 1.2m. The outdoor infinity pool is 4m x 10m and 1.4m deep and is heated for use from April to October. It can be heated for stays from November to March at an additional cost.
Hot tub: The hot tub is outside on the patio.
Neighbours: Please read our Terms and Conditions regarding noise.
Nearest shops: Please see THINGS TO DO for information on towns and shops.
Taxis: This information can be found on EXTRAS.
Departure: For information on how to leave the property please click HERE.