Read our FAQ to help you plan your holiday:

Booking:

We are able to hold a booking for 2 days if required. A 20% deposit is then necessary to secure the booking. The final amount is due 12 weeks prior to the arrival date. If a security deposit is required the amount will be shown when you make your booking. Any security deposit will be requested the week before you arrive and will be returned within 10 days of your departure, provided that the property is left in a satisfactory condition.    

Stay Duration:

3 night weekend: 4pm Fri - 10am Mon
4 night mid week: 4pm Mon - 10am Fri
7 night week: 4pm Fri - 10am Fri or 4pm Mon to 10am Mon

Arrival:

Property address: Once you have made a booking, you'll find this within your booking information.

Directions: Directions can also be found within your booking information once you have secured your holiday.

Check In: 4 weeks before your stay you will be able to access your Check In Details within your booking. Here you will find the owners/managers contact information and details of how to access the property on your arrival.

Useful Information:

Catering, pampering and activities: These can all be booked directly with the provider and can be found under EXTRAS.

Places to eat: Please see THINGS TO DO for information on places to eat near the property.

Property information:

Number of guests: This property sleeps 10 guests in 5 bedrooms. 2 more guests can be accommodated in single beds at no additional charge - these beds are great for children, so 2 of the bedrooms are great for families.

Cots: There are no cots at this property.

Room configurations: Please refer to the ROOMS information on the FLOOR PLANS page.

Dogs: Sorry, pets are not allowed at this property.

BBQ: There is a gasl BBQ available for use from Easter to the end of October. Gas is supplied.

WIFI: There is broadband at Menagerie House. Because this is a rural area internet speeds may not be as fast as you are used to, so we recommend that you download anything you might need before your stay.

Sky TV: There are Smart TVs in all bedrooms and Sky TV in the open plan living space.

Wood-Burner: There is a wood-burner in the sitting room, with logs provided.

Food Deliveries: Sainsburys, Tesco, Waitrose, COOK and Dart Fresh will all deliver to this property. Please arrange deliveries for after your 4pm arrival. We recommend that you put your name and mobile number on the delivery information.

What's provided for your stay: There is enough crockery, cutlery and glasses for a dinner party. You'll find at least 2 toilet rolls per toilet. salt and pepper, tea, coffee, sugar, washing-up liquid, dishwasher tablets, tea towels, a dish cloth and scourer sponge, oven gloves, kitchen roll, tin foil, cling film, bin bags, 2-in-1 washing powder, hand soap, Welcome Packs of shower gel, moisturiser and bath soak. Hairdryers in all bedrooms. Iron and ironing board.

Bed linen and towels: All duvets, pillows and bed linen are provided. Duvets and pillows are filled with synthetic fibres. Bath towels, hand towels and bath robes are supplied. Note that towels are not provided for use with the hot tub; we recommend that you bring your own towel for this, as well as suitable footwear (such as flip-flops) for going to and fro.

Neighbours: Please read our Terms and Conditions regarding noise. Single sex groups are only permitted at this property by prior agreement.

Nearest shops: Please see THINGS TO DO for information on towns and shops.

Taxis: This information can be found on EXTRAS.

Departure: For information on how to leave the property please click HERE.

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