Booking:

We are able to hold a booking for 2 days if required. A 20% deposit is then necessary to secure the booking. The final amount is due 12 weeks prior to the arrival date. After all bookings taken after September 2019 a £500 security deposit is then paid the week before you arrive and will be returned within 10 days of your departure, provided that the property is left in a satisfactory condition.

Stay Duration:

2 night weekend: 4pm Fri - 4pm Sun
3 night weekend: 4pm Fri - 10am Mon
4 night mid week: 4pm Mon - 10am Fri
7 night week: 4pm Fri - 10am Fri or 4pm Mon to 10am Mon

Arrival:

Property address: This can be found under the map on the overview for the properties, or once you have made a booking you'll find it within your booking information.

Directions: Once you have secured your holiday you'll find directions within your booking information.

Check In: 4 weeks before your stay you will be able to access your Check In Details within your booking. Here you will find the owners/managers contact information and details of how to access the property on your arrival.

Useful Information:

Catering, pampering and activities: These can all be booked directly with the provider and can be found under EXTRAS.

Places to eat: Please see THINGS TO DO for information on places to eat near the properties.

Property information:

Number of guests: Crowcombe and Thorncombe are two separate holiday lodges that each sleep 14 guests; they are situated right next to one another, and can be rented together to sleep 28 people. This would very much suit a very large family gathering. There will be two of everything including swimming pools, gardens and kitchens! It's a great way of getting everyone together, although you won't all be able to sit down together to eat as the dining tables in each property seat up to 14 people. You are not able to move furniture from one house to the other.

Cots: Each of the properties has 1 cot and 1 toddler bed. You can request these when you complete your bedroom configurations. The cots come with a bottom sheet, and the toddler beds come with a bottom sheet and a duvet. Please make sure the names of younger guests are included on your booking. 

Room configurations: All rooms have zip and link beds that can be arranged as superkings or twins. Note that Bedroom 4 at Crowcombe and Bedroom 3 at Thorncombe both have two single beds as well as the zip and links, so can sleep 4 people - ideal for use as a family room. You can view the FLOOR PLANS.

Dogs: 2 dogs are allowed at each property by prior arrangement. There is a charge of £50 per dog.

BBQ: There is a gas BBQ at each property for use from Easter until the end of October. The gas for the BBQs is supplied by the owner.

WIFI: There is WiFi, however this is a rural location and so the speeds may not be as quick as you are used to. We would recommend that you download anything that you might need before your stay to avoid being disappointed. 

Sky: There is no SKY TV at these lodges.

Music: There is a CD player/DVD player in each property.

Wood-burner: There is a wood-burning stove in the open-plan living space at Thorncombe, with logs provided Oct-Apr.

Food deliveries: Asda, Waitrose, Sainsburys, Tesco and COOK will all deliver to this property. Please arrange deliveries for after your 4pm arrival. Note that Crowcombe is not a postal address so we do find that some supermarkets do not have this property on their website; if this is the case please can you use either Ramscombe or Cockercombe which are postal addresses and make a note saying this delivery is for Crowcombe and include your booking name and contact number in the note.

What's provided for your stay: At each property there is enough crockery, cutlery and glasses for a dinner party. You'll find at least 2 toilet rolls per toilet. salt and pepper, tea, coffee, sugar, washing-up liquid, dishwasher tablets, tea towels, a dish cloth and scourer sponge, oven gloves, kitchen roll, tin foil, cling film, bin bags, 2-in-1 washing powder, hand soap, shower gel. Hairdryers in all bedrooms.

Bed linen and towels: Bedding is synthetic. All bed linen is provided. Cot mattress sheets, bath towels and hand towels are supplied. We recommend that you bring extra towels and appropriate footwear (flip-flops) for use in the pool halls and for going to and fro.

Swimming pools: The pools are both 22ft x 10ft and a constant depth of 4ft. They are heated to 28-30 degrees and have  steps in the corner for access.

Neighbours: Please read our Terms and Conditions regarding noise.

Nearest shops: Please see THINGS TO DO for information on towns and shops.

Taxis: This information can be found on EXTRAS.

Departure: For information on how to leave the property please click HERE.

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