Here are some Frequently Asked Questions that might be helpful when planning your stay at Coat Barn:
What time can I arrive at the property?
You can arrive at Coat Barn at 4pm, but no earlier as we'll be busy preparing for your stay. If you think you might be in the area earlier then why not stop at one of the recommended pubs (see below) or visit one of the local towns? Langport, Crewkerne, Somerton, and Ilminster are all very pleasant for a browse round, or you might like to stroll round the bigger villages of South Petherton, or Martock - both have some very attractive Hamstone buildings and a few shops.
Are there any good places to eat nearby, where we could stop for a bite to eat on our way to Coat Barn, or where we could go during our stay?
There are a quite a few good pubs not far away. We suggest any of these:
How do I find the property?
You'll find comprehensive directions in the My Booking section of our website, which can be accessed from the home page after you've made a booking. We'd advise following these instructions as Sat Nav has been known to take people past the property! We also suggest passing these details to all members of your group.
Does this property require a cautionary deposit?
This property owner may require a cautionary deposit of up to £500 three weeks before your arrival. If they do,they'll contact you direct to arrange this. More details about cautionary deposits can be found on this link.
Does this property allow two night stays?
It certainly does! A two night break starts at 4pm on Friday and departure is by 4pm on Sunday. It's imperative that you leave the property promptly by 4pm, otherwise you risk being charged for the extra time you're there and having some, if not all, of your cautionary deposit held rather than being returned.
We are thinking of inviting people over for the day - is this allowed at your property?
Regrettably, this is not allowed at any of the Sleeps12 properties, as stated in the Terms and Conditions (we ask you to read these when you book). This is because there is a maximum occupancy for each property that must not be exceeded for insurance/health & safety reasons, so all guests at the property must be included on your booking (we need to know their names and ages). If you have invited people to visit you at Coat Barn then you must call our office so that we can seek the relevant permissions from the owners of the property.
Can I have a food delivery to the property?
Yes, you can arrange to have a groceries delivered to the property on your arrival and during your stay. We ask that delivery slots are made for after the arrival time of 4pm and that you are there to receive the delivery personally. We also recommend that you put your mobile number and name on the delivery information. The following shops will deliver to this property: Asda, Waitrose, Sainsburys, Tesco and COOK.
How do I access the property on the day of my stay? Will the owner meet me there or do I have to find the keys?
All check-in information will be available about 4 weeks before your arrival - you will receive an emailed about this with a link you can use, or you can view this information if you log into the My Booking section of the website by using your booking reference number and your email address. You'll be able to see the owners contact details and instructions to access the key if there is a key lock. We ask that you let us or the owners know what time you expect to arrive.
Are dogs allowed at Coat Barn?
Coat Barn will allow two well behaved dogs at an extra charge of £50. To add this to your booking you will need to call the office. Please be aware that there are dog rules and these must be adhered to at all times.
How big is the swimming pool at Coat Barn?
The pool is 8.9m x 3.75m ,1.2m deep throughout and housed in a separate building which can be locked. There is a toilet upstairs in the pool house, just outside of the games room.
Is this property hen and stag friendly?
Unfortunately not - but we do have lots of other large properties that can accept stag and hen groups. If you are a single sex group wanting to stay at Coat Barn you MUST call the office on 01823 665500 before making a booking as you will need express permission to stay there. If any single sex groups arrive at the property without our permission we do have the right to refuse entry.
What can we find supplied for us in the property?
There is enough crockery, cutlery and glasses for a dinner party, at least 2 toilet rolls per toilet, salt and pepper, tea, coffee, sugar, washing-up liquid, dishwasher tablets, tea towels, dish cloth and scourer sponge, oven gloves, kitchen roll, kitchen foil, cling film, bin bags, 2 in 1 washing tablets, hand soap, Welcome pack of shower gel, shampoo, moisturiser and bath soak, all bed linen, bath robes, bath towels and hand towels are supplied. NB: Please bring extra towels and suitable footwear (such as flip-flops) for use with the swimming pool and hot-tub.
How should we leave the property when we depart?
Departure time is always 10am, with the exception of 2 night weekend breaks, when you must leave the property by 4pm on Sunday. We expect you to leave the property as clean and tidy as you found it, so please make sure that:
- All rubbish is bagged up and left outside the front of the property.
- All washing up from your stay has been done and put away. We don't mind the dishwasher being turned on with your final load before you leave.
- The kitchen table and kitchen surfaces have been wiped down.
- Any spillages have been cleaned up.
- Any furniture that has been moved during your stay is returned to its original position.
- You don't need to strip the beds, and all towels can be left in bathrooms
- Please let us know about any damage asap - people tend to be more understanding this way.
- Please inform us if there is anything missing from the property or not working correctly. As we don't stay at the property it's very helpful if guests let us know about such things
- And don't forget to have that final check of every room to make sure that you don't leave anything behind.
Is there ample parking at Coat Barn?
To the side of the property you'll find parking for several cars, and a gate which can be closed to make this area secure.
Is there WiFi at the property?
There is WiFi at the property but please be aware that Coat Barn is in a rural location and so the speeds may not be as quick as you are used to. More information can be found here. We would recommend that you download anything that you might need before your stay to avoid being disappointed.
Is there a washing machine and tumber dryer at Coat Barn?
There are 2 washing machines and 1 tumble dryer, and you'll find plenty of space for drying clothes in the utility area.
Is there a coffee machine at Coat Barn?
There isnt a coffee machine but there are several cafetieres in the property.
Is there an ice machine at Coat Barn?
These isnt an ice machine at this property. In the fridge freezer there is an ice section that needs to be manually filled with ice.
How do we book EXTRAS that are listed on the website?
We are delighted that you are thinking of booking one of our recommended suppliers/services! You will need to contact them direct to make arrangements and we ask that once you have done this please let us know by email or phone who you have booked, when they are coming and how many people there will be. This information is essential for insurance purposes.