Here are a few Frequently Asked Questions that may help you plan your stay at Walnut Arbour

What time can I arrive at the property?

The check in time for Walnut Arbour is 4pm. We can not allow you to arrive earlier than this as we will be busy preparing for your stay. If you think you might be earlier then why not stop at one of the recommended pubs or vist the nearby town of Taunton

Does this property require a cautionary deposit?

This property owner may require a cautionary deposit of up to £500 three weeks before your arrival. They will contact you directly to arrange this. More details about cautionary deposits can be found on this link.

Does this property allow two night stays?

Yes, this property has a two night weekend option. The two night breaks commence at 4pm on Friday and departure is by 4pm on Sunday. Please ensure that you have left the property promptly by 4pm. You run the risk of being charged for extra time in the property or having some, if not all, of your cautionary deposit held rather than being returned if you are found to be in or have been in the property after the 4pm departure time. 

Can I have a food delivery to the property?

Yes you can arrage to have a food delivery to the property on your arrival or during your stay. We ask that delivery slots are made for after the arrival time of 4pm and that you are there to receive the delivery personally. We recommend that you ensure that you put your mobile number and name on the delivery information. The following shops will deliver to this property: Asda, Waitrose, Sainsburys, Tesco and COOK. 

How do I access the property on the day of my stay? Will the owner meet me there or do I have to find the keys?

All of your check in information is provided for you about 4 weeks before your arrival. You will be emailed a link to this once it is available. You can view this check in information if you log into the My Booking section of the website using your booking reference number and your email address. On the check in information you'll be able to see the owners contact details in case you are going to be later than 4pm as well as how to access the key if a key lock is provided.

Are there any local pubs that I would stop at on the way?

There are a few pubs nearby but the closest is The Rose and Crown, Stoke St Gregory

Website: The Rose & Crown Phone: 01823 490296

You may also like to try The Bird in Hand in North Curry

Website: The Bird in Hand Phone: 01823490248 

What can we find supplied for us in the property?

There is enough crockery, cutlery and glasses for a dinner party. At least 2 toilet rolls per toilet, Salt and Pepper, Tea, Coffee, Sugar, Washing Up Liquid, Dishwasher Tablets, Tea Towels, Dish Cloth and Scourer Sponge, Oven Gloves, Kitchen Roll, Kitchen Foil, Cling Film, Bin Bags, 2 in 1 washing tablets, Hand Soap, Welcome pack of Shower Gel, Shampoo, Moisturiser and Bath Soak, All bed linen, bath robes, bath towels and hand towels are supplied - WE RECOMMEND BRINGING EXTRA TOWELS FOR THE SWIMMING POOL AND HOT-TUB AND FOOT WEAR (FLIP FLOPS) FOR GOING OUT TO THE POOL AND HOT TUB.

Is there parking at Walnut Arbour?

Parking directly outside of Walnut Arbour is not available. There is space for loading and unloading at the property but the parking for the property is down the side of the property along Stanmoor Meade Drove. There is a parcel of land there for parking. Guests must not park on the road in front of the property or on Standmoor Meade Drove. 

What facilities are there at Walnut Arbour?

There is a large indoor swimming pool, hot tub, sauna and childrens play equipment as well as a games room for you to enjoy. the games room has a pool table and a table football table.

Is there WiFi at the property?

There is WiFi at the property but please be aware that Walnut Arbour is in a rural location and so the speeds may not be as quick as you are used to. More information can be found here. We would recommend that you download anything that you might need before your stay to avoid being disappointed.

Is there a music system at Walnut Arbour?

There are two iPod docking stations at the property. 

Is there SKY at the property?

Yes, walnut Arbour has SKY TV with movies and sports packages. 

Is there a BBQ at the property?

Walnut Arbour has a GAS BBQ and the gas for this is supplied. 

I notice from the photographs a wood burner in the sitting room. Are the logs supplied for this?

Yes, Walnut Arbour supplies guests with some logs for their use. 

Are dogs allowed at Walnut Arbour?

Dogs are welcome at Walnut Arbour, there is an extra charge for dogs of £50 per dog. Walnut Arbour can take a maximum of two dogs per booking. These must be booked onto the booking form either on booking or by letting the Sleeps12 office know. 

Walnut Arbour looks child friendly. Are there any cots?

There are 2 travel cots available for guests use. The owners can also provide 2 high chairs, 2 changing mats and 2 bed guards. There is also a stair gate for upstairs and for downstairs. All of these pieces of equipment can be requested when you complete your bedroom configurations. 

What size is the swimming pool at this property?

The pool is 7m x 4m and a contant depth of 1m. 

Are hen parties and stag parties allowed here? 

We do accept responsible hen and stag groups. Our properties are not designed to be party houses so would suit a more relaxed hen or stag group looking for luxury accommodation with plenty of facilities. Please ensure that you read all of the Terms and Conditions for this property before making your decision as to if this property is suitable for you.  

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