Here are a few Frequantly Asked Questions that may help you plan your stay:?
What time can I arrive at the property?
The check in time for Thorncombe is 4pm. We can not allow you to arrive earlier than this as we will be busy preparing for your stay. If you think you might be earlier then why not stop at one of the recommended pubs or vist the nearby towns of Wellington or Taunton?
Does this property require a cautionary deposit?
This property owner may require a cautionary deposit of up to £500 three weeks before your arrival. They will contact you directly to arrange this. More details about cautionary deposits can be found on this link.
Does this property allow two night stays?
Yes, this property has a two night weekend option. The two night breaks commence at 4pm on Friday and departure is by 4pm on Sunday. Please ensure that you have left the property promptly by 4pm. You run the risk of being charged for extra time in the property or having some, if not all, of your cautionary deposit held rather than being returned if you are found to be in or have been in the property after the 4pm departure time.
Can I have a food delivery to the property?
Yes you can arrage to have a food delivery to the property on your arrival or during your stay. We ask that delivery slots are made for after the arrival time of 4pm and that you are there to receive the delivery personally. We recommend that you ensure that you put your mobile number and name on the delivery information. The following shops will deliver to this property: Asda, Waitrose, Sainsburys, Tesco and COOK. As Thorncombe is not a postal address we do find that some supermarkets do not have this property on there website, if this is the case please can you use either Ramscombe or Cockercombe which are postal addresses and make a note saying this delivery is for Thorncombe and inlcude your booking name and contact number in the note.
Are there any local pubs that we could stop at on the way or visit while we are styaing at this property?
There are a few pubs nearlby but the closest is The Blue Ball, Triscombe
What can we find supplied for us in the property?
At the property we supply some items for you, please find a list of these below:
There is enough crockery, cutlery and glasses for a dinner party. Salt and Pepper. Tea, Coffee, Sugar. Washing Up Liquid. Dishwasher Tablets. Tea Towels. J Cloths. Oven Gloves. Bin Bags. Hand Soap. Welcome pack of Shower Gel. 2 toilet rolls per toilet. All bed linen, one cot mattress sheet, bath towels and hand towels are supplied.
WE RECOMMEND BRINGING EXTRA TOWELS FOR THE SWIMMING POOL AND FOOT WEAR (FLIP FLOPS) FOR GOING OUT TO THE POOL.
Is there a BBQ at the property?
Yes there is a GAS BBQ at the property (available Easter until the end of October)
Is there a music system at the property?
There is a CD player/DVD player in the property.
Is there WiFi at the property?
There is WiFi at the property but please be aware that Thorncombe is in a rural location and so the speeds may not be as quick as you are used to. More information can be found here. We would recommend that you download anything that you might need before your stay to avoid being disappointed.
I would like to have a toddler bed or cot at the property do I need to bring my own?
Thorncombe has 1 cot and 1 toddler bed that you can request when you complete your bedroom configurations. The cot comes with a bottom sheet and the toddler bed comes with a bottom sheet and a duvet. Please make sure the names of these younger guests are on your booking.
Are there any stairgates at this property?
Yes, Thorncombe has a built in stairgate so they are always available.
Are dogs allowed at this property?
Dogs are welcome at Thorncombe. The owner allows up to two dogs and these are charged at £50 each. Please make sure that you have read and understood the dog rules for Thorncombe before you decide to add dogs to your booking. You can add dogs at the time of booking or before your stay.
Are hen parties and stag parties allowed here?
We do accept responsible hen and stag groups. Our properties are not designed to be party houses so would suit a more relaxed hen or stag group looking for luxury accommodation with plenty of facilities. Please ensure that you read all of the Terms and Conditions for this property before making your decision as to if this property is suitable for you. Thorncombe is one of 5 lodges in a 2.5 acre site. Because we offer family friendly accommodation you may be next door to a family please bare this in mind before making a booking for a hen or stag party. There must be no outside noise such as music after 11pm.
How big is the swimming pool at Thorncombe?
The pool is 22ft x 10ft and is a constant depth of 4ft.