Here are a few Frequently Asked Questions that may help you plan your stay:
What time can I arrive at the property?
The check in time for Ham Bottom is 4pm. It's not possible for you to arrive earlier than this as we'll be busy preparing for your stay. If you think you might be earlier then why not stop off at one of the recommended pubs or vist the nearby towns of Wellington or Taunton?
Does this property require a cautionary deposit?
This property owner may require a cautionary deposit of up to £500 three weeks before your arrival. They will contact you directly to arrange this. More details about cautionary deposits can be found on this link.
Does this property allow two night stays?
Yes, this property has a two night weekend option. The two night breaks are from 4pm on Friday to 4pm on Sunday - it's imperative that you leave promptly by 4pm, otherwise you may be charged for extra time in the property and some, if not all, of your cautionary deposit may be held rather than being returned.
Can I have a food delivery to the property?
You can arrange to have a food delivery to the property when you arrival or during your stay. We ask that delivery slots are made for after the arrival time of 4pm and that you are there to receive the delivery personally. Be sure to put your mobile number and your name on the delivery information. The following shops will deliver to this property: Asda, waitrose, Sainsburys, Tesco and COOK.
Are there any local pubs that we could stop at on the way or visit while we are styaing at this property?
There are quite a few pubs nearby, we recommend the following (it's alwasy worth chekicng opening times as these often very throughout the year):
What can we find supplied for us in the property?
There is enough crockery, cutlery and glasses for a dinner party, including a banquet cloth and napkins. You'll find at least 2 toilet rolls per toilet, salt and pepper, tea, coffee, sugar, washing-up-liquid, dishwasher tablets, tea towels, dish cloth and scourer sponge, oven gloves, kitchen roll. tin foil, cling film, bin bags, 2 in 1 washing powder, hand soap, Welcome Pack of shower gel, moisturiser and bath soak, and hair dryers in all bedrooms
All bed linen, cot mattress sheets, bath robes, bath towels and hand towels are supplied - WE RECOMMEND BRINGING EXTRA TOWELS FOR THE SWIMMING POOL, SAUNA AND HOT-TUB, AND FOOT WEAR (FLIP-FLOPS) FOR GOING OUT TO THE HOT TUB.
How do I access the property on the day of my stay? Will the owner meet me there or do I have to find the keys?
All of your check-in information is provided for you around 4 weeks before your arrival. You will be emailed a link to this once it is available. You can view this information by logging in to the My Booking section of our website, using your booking reference number and your email address. On the check-in information you'll be able to see the owners' contact details in case you will be arriving later than 4pm, and details of how to access the key if a key lock is provided.
Is there a BBQ at the property?
Yes there is a GAS BBQ at the property (available from Easter until the end of October) as well as a large BBQ lodge. The owner provides one bag of charcoal for the BBQ lodge.
Is there a music system at the property?
Yes there is an iPod docking station available for you to use.
Is there WiFi at the property?
There is WiFi at the property but please be aware that Ham Bottom is in a rural location and so the speeds may not be as quick as you are used to. More information can be found here. We would recommend that you download anything that you might need before your stay to avoid being disappointed.
I would like to have a toddler bed or cot at the property do I need to bring my own?
Ham Bottom has two cots and two toddler beds that you can request when you complete your bedroom configurations. The cots come with a bottom sheet and the toddler beds come with a bottom sheet and a duvet. Please make sure the names of these younger guests are on your booking.
Are there any stairgates at this property?
Yes, Ham Bottom has a built in stairgate so it is always available for use.
Are dogs allowed at this property?
If you would like to bring your dog to this property please call the office to discuss. The property is on a working farm and so at some points in the year the property owners are unable to accept dogs.
Are hen parties and stag parties allowed here?
We do accept responsible hen and stag groups. Our properties are not designed to be party houses so would suit a more relaxed hen or stag group looking for luxury accommodation with plenty of facilities. Please ensure that you read all of the Terms and Conditions for this property before making your decision as to if this property is suitable for you.
How big is the swimming pool at Ham Bottom?
The pool is 10m x 5m and is a constant depth of 4ft. There are steps in the pool to aid access.