Here are a few Frequantly Asked Questions that may help you plan your stay:?

What time can I arrive at the property?

The check in time for Flossy Brook is 4pm. We can not allow you to arrive earlier than this as we will be busy preparing for your stay. If you think you might be earlier then why not stop at one of the recommended pubs or vist the nearby towns of Wellington or Taunton

Does this property require a cautionary deposit?

This property owner may require a cautionary deposit of up to £500 three weeks before your arrival. They will contact you directly to arrange this. More details about cautionary deposits can be found on this link.

Does this property allow two night stays?

Yes, this property has a two night weekend option. The two night breaks commence at 4pm on Friday and departure is by 4pm on Sunday. Please ensure that you have left the property promptly by 4pm. You run the risk of being charged for extra time in the property or having some, if not all, of your cautionary deposit held rather than being returned if you are found to be in or have been in the property after the 4pm departure time. 

Can I have a food delivery to the property?

Yes you can arrage to have a food delivery to the property on your arrival or during your stay. We ask that delivery slots are made for after the arrival time of 4pm and that you are there to receive the delivery personally. We recommend that you ensure that you put your mobile number and name on the delivery information. The following shops will deliver to this property: Asda, Waitrose, Sainsburys, Tesco and COOK. 

Are there any local pubs that we could stop at on the way or visit while we are styaing at this property?

There is a lovely pub in the village called The Candlelight Inn. This is not open on a Monday.

Website: www.candlelight-inn.co.uk Phone: 01460234476

There are also pubs in both Wellington and Taunton. 

What can we find supplied for us in the proeprty?

There is enough crockery, cutlery and glasses for a dinner party, Salt and Pepper, Tea, Coffee, Sugar, Washing Up Liquid, Dishwasher Tablets, Tea Towels, J Cloths, Oven Gloves, Bin Bags, Hand Soap, Welcome pack of Shower Gel, 2 toilet rolls  per toilet, All bed linen, cot mattress sheets, bath towels and hand towels are supplied (feather duvets and pillows provided).

WE RECOMMEND BRINGING EXTRA TOWELS FOR THE SWIMMING POOL

Is there a BBQ at the property?

Yes, there is a large charcoal BBQ at Flossy Brook. Charcoal is not provided. 

Is there WiFi at the property?

There is WiFi at the property but please be aware that Flossy Brook is in a rural location and so the speeds may not be as quick as you are used to. More information can be found here. We would recommend that you download anything that you might need before your stay to avoid being disappointed. 

I would like to have a toddler bed or cot at the property do I need to bring my own?

Flossy Brook has 2 cots and 2 toddler beds that you can request when you complete your bedroom configurations. The cots come with a bottom sheet and the toddler beds come with a bottom sheet and a duvet. Please make sure the names of these younger guests are on your booking. These can onle be placed in bedrooms 1,2,3 and 5. 

Are there any stair gates in Flossy Brook?

Flossy Brook does have a stair gate. Please request this when you do your bedroom configurations so that it can be placed in the property for your stay. 

I notice that Flossy Brook has a woodburning stove. Is there a fire guard to protect the young children?

There is a fire guard, please request this when you do your bedroom configurations. Please also note that we do not recommend leaving children on their own near the fire. 

Is there a music system at Flossy Brook?

There is an iPod docking station in the property.

Are dogs allowed at this property?

Dogs are welcome at Flossy Brook. The owner allows up to two dogs and these are charged at £50 each. Please make sure that you have read and understood the dog rules for Flossy Brook before you decide to add dogs to your booking. You can add dogs at the time of booking or before your stay. 

Are hen parties and stag parties allowed here? 

We do accept responsible hen and stag groups. Our properties are not designed to be party houses so would suit a more relaxed hen or stag group looking for luxury accommodation with plenty of facilities. Please ensure that you read all of the Terms and Conditions for this property before making your decision as to if this property is suitable for you. There must be no outside noise such as music after 11pm.

How big is the swimming pool?

The pool at Flossy Brook measures 222ft x 10ft and is 4ft deep throughout. 

 

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