We have put together some Frequently Asked Questions to help you plan your stay

What time can I arrive at the property?

The check in time for Flossy Brook is 4pm. We can not allow you to arrive earlier than this as we will be busy preparing for your stay. If you think you might be earlier then why not stop at one of the recommended pubs or vist the nearby towns of Taunton or the village of Martock

Does this property require a cautionary deposit?

This property owner may require a cautionary deposit of up to £500 three weeks before your arrival. They will contact you directly to arrange this. More details about cautionary deposits can be found on this link.

Does this property allow two night stays?

Yes, this property has a two night weekend option. The two night breaks commence at 4pm on Friday and departure is by 4pm on Sunday. Please ensure that you have left the property promptly by 4pm. You run the risk of being charged for extra time in the property or having some, if not all, of your cautionary deposit held rather than being returned if you are found to be in or have been in the property after the 4pm departure time. 

Can I have a food delivery to the property?

Yes you can arrage to have a food delivery to the property on your arrival or during your stay. We ask that delivery slots are made for after the arrival time of 4pm and that you are there to receive the delivery personally. We recommend that you ensure that you put your mobile number and name on the delivery information. The following shops will deliver to this property: Asda, Waitrose, Sainsburys, Tesco and COOK. 

How do I access the property on the day of my stay? Will the owner meet me there or do I have to find the keys?

All of your check in information is provided for you about 4 weeks before your arrival. You will be emailed a link to this once it is available. You can view this check in information if you log into the My Booking section of the website using your booking reference number and your email address. On the check in information you'll be able to see the owners contact details in case you are going to be later than 4pm as well as how to access the key if a key lock is provided.

We would like to stop and have something to eat before we arrive can you recommend anywhere?

We would suggest trying The Devonshire Arms at Long Sutton Website: http://www.thedevonshirearms.com Phone: 01458 241271

Are dogs allowed at Coat Barn?

Coat Barn will accept a well behaved dog at an extra charge of £50. To add this to your booking please do call the office. Please be aware that there are dog rules and these must be kept to at all times.

How big is the swimming pool at Coat Barn?

The pool is 8.9m x 3.75m and is 1.2m deep throughout. The poo is in a seperate building and this can be locked. There is a toilet upstairs outside of the games room. 

Is this property hen and stag friendly?

Unfortunately Hen and Stag groups are not allowed at Coat Barn. Sleeps12 have lots of other large proeprties that can accept stag and hen groups. If you are a single sex group please call the office on 01823 665500 before making a booking as we need to check that the group is suitable for the property.

What can we find supplied for us in the property?

There is enough crockery, cutlery and glasses for a dinner party. At least 2 toilet rolls per toilet, Salt and Pepper, Tea, Coffee, Sugar, Washing Up Liquid, Dishwasher Tablets, Tea Towels, Dish Cloth and Scourer Sponge, Oven Gloves, Kitchen Roll, Kitchen Foil, Cling Film, Bin Bags, 2 in 1 washing tablets, Hand Soap, Welcome pack of Shower Gel, Shampoo, Moisturiser and Bath Soak, All bed linen, bath robes, bath towels and hand towels are supplied - WE RECOMMEND BRINGING EXTRA TOWELS FOR THE SWIMMING POOL AND HOT-TUB AND FOOT WEAR (FLIP FLOPS) FOR GOING OUT TO THE POOL AND HOT TUB.

Is there ample parking at Coat Barn?

There is parking for several cars at the property and this area is to the side of the property. You can shut the gate to the road to make it secure. 

Is there WiFi at the property?

There is WiFi at the property but please be aware that Coat barn is in a rural location and so the speeds may not be as quick as you are used to. More information can be found here. We would recommend that you download anything that you might need before your stay to avoid being disappointed.

Is there a washing machine and tumber dryer at Coat barn?

There are 2 washing machines and 1 tumble dryer at Coat Barn and also lots of space for drying clothes in the utility area. 

 

 

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